Payment Details

Deposit and Final Payment

Espidesigns tend to seek full payment up front due to the fragile and precarious nature of releasing and showing unique ideas prior to being paid. If you would like to pursue an installment it will be pursuant to the guidelines set forth below. However, certain benefits will be given for full payment.

A 10% discount will be deducted from the invoice if full payment is made upfront.

If full payment is not appropriate, then a minimum of 50% – 75%, depending on the project, is usually required. This is routine, and has unfortunately been borne out of necessity.

The final balance is due towards completion of the project when the project has been approved.

Only when the final payment has been received will any requested digital files be released.

Only on this final payment will full rights to the design be transferred.

Payment Required to Secure Project

Due to the volume of clients and projects, order of priority will be based on the date the receipt of the deposit was transmitted to us. I ask for your kind understanding since all my clients are equally valuable and to determine the proper scheduling, payment must be the consideration.

Once deposit is received, I will forward a receipt of the payment; then I will contact you and gather further information in preparation for the start of the project.

Payment Methods

Preferred payment methods include credit card via PayPal, or directly from your PayPal account funds, and will be invoiced and processed by my invoicing app, Harvest.

As this is a significant investment for you, please let me know if you have any concerns or problems paying the full amount at this time. I am very much open to finding an amicable payment solution if there are any difficulties.

Canceling

Cancellation During the Project

If you choose to cancel the project midway through the project, where ideas and proposals have been submitted, refund of previous payment is not possible. However, depending on the work completed and overall budget, a portion of the funds ‘may’ be returned. This will be considered on a case-to-case basis.

If I fall ill, or am unable to complete the project due to unforeseen circumstances, a portion of the overall budget will be returned. Again, this will be on a case-to-case basis, but I am very considerate and will always work towards refunding the whole amount depending on the work accomplished. I value my reputation very much and clients have been satisfied so far. If any works, so far completed, can be used for another designer to pick up, then a percentage will be refunded based on work completed or any other reasonable suggestion will be considered.

Project Suspension

I sincerely request that you trust me to do the job you are paying me to do. That you will take on board my suggestions, and ideas, to be in your best interests.

This is your project and I will do my best in order to cater to your needs and execute your vision. We will have opportunities for feedback and suggestions. However, we shall set these opportunities for dialogue after certain junctures of the design process. Before and after we have met and agreed to the direction of the project, I would like to ask for a time wherein you, the customer, will not interfere while work is being executed and conceptualized.

I reserve the right to suspend any project if a client: interferes repeatedly during the time the work is being executed and does not wait for dialogue, demonstrates a continued lack of trust and inability to move forward after showing more than a reasonable number of unique ideas/concepts, and/or shows reluctance in paying the final payment.

Fair notice will be given with fair chance to remedy the situation without resorting to project suspension or termination. Any suspension, or termination, will not result in any refunds and all designs and work thus developed remain the full ownership of Espidesigns. Again, I ask for your kind understanding in this regard as this is also for your benefit. The creative process is one wherein I have to be given time to do my thing. Clients have been very happy so far.

Font Type and Licensing

Any fonts/typefaces that are purchased for the final logo, and/or supporting brand identity assets, are subject to commercial licensing laws. A font/typeface licences gives the only the owner full rights to use the font/typeface as necessary.

If during the project I feel that a commercial font/typeface is appropriate for the development of your logo and brand identity, I will convey this to you at the earliest possible time, and a license must be purchased and/or registered to you before the project is finalised.

It is against the law for me to provide any client a ‘copy’ of any font/typeface that I own, and have personally purchased.

If you would like to use a copy of a font/typeface that I have purchased, to be used commercially, you must purchase the respective font/typeface licence, and register it in your name.If you wish me to facilitate the purchase and registering of any font on your behalf, I’d be more than happy to do so, and will add the cost to the final invoice.

Ownership, Copyright, Trademarks and Legal

Ownership and Copyright

All preparation materials, sketches, visuals, including the electronic files used to create the project remain the property of Espidesigns. The final artwork/digital files will become the property of the client mentioned in this proposal ONLY upon final payment of the project.

If final payment is NOT received as agreed, and set out in the initial proposal, all designs and concepts will remain the property of Espidesigns until payment is received.

If there are issues with final payment, I reserve the right to reuse or amend any of these ideas for other clients, or to be used freely as concepts in my portfolio.

Should the client attempt to use/modify/alter/replicate or steal any of my ideas without making agreed final payment, I will take the appropriate legal remedy under the law.

Espidesigns reserves the right to show any artwork, ideas, sketches created for this project in a portfolio as examples of client work. This can be during the project, and also on completion. If you have any specific non-disclosure requirements, please mention this before agreeing to the proposal.

Final payment ensures that ONLY the agreed design becomes the clients property. Any previous ideas/concepts remain the property of Espidesigns, unless any prior agreement has been made. 

Trademark and Copyright

I am unable to provide any practical direct help with Trademark, Copyright and legal name search.

If you require the logo to be registered as a trademark or seek any legal assistance in relation to the logo, I will do my best to refer you to a law firm that specializes in these matters. However, if you choose to engage in the services of the law firm that I have recommended, the relationship will be between you and them and I cannot be held liable for your transaction with them. You are free to negotiate with them regarding their rates, scope of work and scheduling, which is entirely separate from my services.

Brand Naming

You take full responsibility for ensuring that the company/product/name is legally free/available before work is started. Should any legal issue arise with the naming after the project has been completed, no refunds are possible, neither am I legally responsible for any problems thus arising.

Please ensure the name you are using is free and legally safe to use before committing to a logo project. If you ask, I will do my best to refer you to a legal service that can help you, but once again, I cannot be held liable for your transactions with them.

Project name changes during a project are exceptionally costly, and challenging to implement, and cause significant delays.

If a change of name is required mid-way during a project, and significant logo exploration work has already been presented, then I will have no choice but to recalculate the total cost of the project, to allow for the reworking involved. In some cases this can be as much as double the initial agreed cost.

Please ensure that the name you are using has been: subject to appropriate checks, is not in use by someone else, and/or infringes on any other registered trademark, business name etc.

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